First of all, when I searched properties, I filtered for Breakfast and Parking. I decided upon Fairfield Inn because it was economical and included both of my filters, and I put the booking on my Visa.
I got to Fairfield and (1) they advised me that there was an additional $5.60 (or $5.90?) in taxes that they collected on the part of the hotel. I argued that I've paid all taxes but the check-in clerk said it was their policy. She added they also charge $20 for incidentals, such as damage to the room, but it is refunded in about 2 (5?) days. I requested a receipt and was told I could not be issued one except at check out.
(2) We got to the room to find out their were no bath towels. The desk apologized and said they'd try to deliver them, but we could pick them up at the desk if they were not able. Ultimately, that's what we needed to do.
(3) The windows had only a sheer drape for window coverage. The opaque ones were only on the sides of the window and did not draw. We saw no other drapes so were open viewing to the road and highway.
(4) The noise from the active roadway and highway and its exit ramp were very audible. Possibly part of that was because of lack of drapery.
(5) At checkout, we were presented with an invoice for $10 for parking and told it was part of the $20 charged at check-in. They said they had no record of the $5-plus charged for taxes nor was that a policy.
The hotel manager was very apologetic, said she'd check on the drapes.
翻譯